Notation based on the Delivery and Specified Commercial Transactions Act
Regarding delivery
Books will be shipped as soon as they arrive at our store after being ordered from Asahi Shimbun Publications.
Some items will be shipped directly from the supplier.
Once your order has been shipped, we will send you a shipping notification email with a tracking number.
*Please note that we may not be able to provide a tracking number for items shipped directly from the supplier.
*If your delivery address is within our delivery area, our staff will deliver the item directly, so no tracking number will be provided.
Shipping time
This varies by product.
We typically ship orders within 2 to 5 business days of receipt.
Please check the product page for details.
*Items available for pre-order will be shipped on or after the release date.
Delivery time
Next day to 4 days after shipment
*Delays may occur depending on weather, road, and traffic conditions.
Delivery company
Post office (Click Post) / Delivery by our staff
Distributor
Seicho Trading Co., Ltd. (Asahi Shimbun ASA Jiyugaoka)
Representative responsible person
Toshikazu Sasaki
Location
2-23-13 Midorigaoka, Meguro-ku, Tokyo 152-0034
Telephone number
03-3717-5957 (9:00 AM–7:00 PM; until 5:00 PM on Sundays and holidays only)
03-3724-2108
Selling price
The price is stated on the introduction page of each product.
Necessary charges other than the product price
free shipping
*Some shipping charges may apply. Please check the product page.
Payment method and timing
Credit Card / Debit Card / Offline Payment (Cash on Delivery, Collection, In-Person)
*Limited to delivery areas where our staff can deliver directly / Billed together with newspaper subscription fees
About returns/exchanges/cancellations
We generally do not accept returns, exchanges, or cancellations after shipping.
Returns or exchanges are only possible if the product is defective, so please contact us. Please contact us within 8 days of receiving the product.
Return shipping
If the product is defective, we will pay for it. Please send it by cash on delivery.
Any other charges will be the responsibility of the customer.
About area limited products
Our store (Asahi Shimbun ASA Jiyugaoka) aims to be a community-based newspaper store.
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We will inform the local residents of the sales plan that will be inserted into the customer who subscribes to the newspaper from our store. Applicable products are defined as "area-limited products".
Anyone who lives (including the delivery address) in the [Delivery Area] can place an order. Please pay attention to the area when ordering.
*If the delivery address is not in the following areas, we may charge a separate shipping fee.
［ Delivery area ］
● Meguro-ku, Tokyo (Jiyugaoka, Midorigaoka, Nakane, Tairamachi, Yakumo, Kakinokizaka, Higashigaoka, Ookayama, South)
● Ota Ward, Tokyo (Kitasenzoku)
● Setagaya Ward, Tokyo (Okusawa)